Address suggestions at checkout: The customer selects their address from the address directory

With address suggestions (autocomplete), the customer receives suggestions for their address as they type it into the field. The suggestions come from the Danish Address Register, the official list of all Danish addresses, via the Climate Data Agency’s Address Selector service, which replaced DAWA when DAWA closed on October 1, 2026. When the customer selects a suggestion, the address, ZIP code, and city are filled in all at once. This reduces spelling errors, incorrect ZIP codes, and missing floor numbers in your orders.

How to enable address suggestions

1. Go to Design → Theme Settings.
2. Find the Checkout: Address group (in the English version of Delaware: Checkout: Address). In Montana and MontanaB2B, click the group to expand it.
3. Check the box next to Enable Address Suggestions (Denmark) (DelawareDK: Enable Address Suggestions (Denmark), Delaware: Enable Address Suggestions (Denmark)), and click Save.

Address suggestions are available in the built-in themes Montana, MontanaB2B, Delaware, DelawareDK, California, and Alaska2. In DelawareDK, the field is called Enable Address Suggestions (Denmark), and in the English version of Delaware, it is called Enable Address Suggestions (Denmark). This setting is turned off until you turn it on yourself.

If you can’t find the field, your store is running a theme without address suggestions: one of the older themes, a purchased theme, a custom theme, or a copy of one of the themes. A copy doesn’t automatically include new features, so address suggestions must be built into the theme. Ask whoever maintains your theme to do this. See the section for developers further down.

Here’s how it works for the customer

The suggestions appear below the address field once the customer has typed two characters, and they follow the address step by step:

1. Street. For example, if the customer types “Rådhuspl,” they’ll see “Rådhuspladsen” in several cities. If the customer selects the street in a specific city, the ZIP code and city are filled in immediately.
2. House number. If the customer types “Rådhuspladsen 1,” the address appears in the cities that have that address, or only in the city the customer has selected. The customer selects the correct one, and the address, ZIP code, and city are filled in.
3. Floor and door. If the building has multiple floors or apartments, they are displayed afterward so the customer can select the correct one or simply continue with the house number. If the customer has already entered, for example, “4 tv,” the apartment is selected directly if it exists.

• The address is entered exactly as it appears in the registry, including the floor and door number, such as “st. tv” or “1. 101.”
• This also applies to the delivery address when the customer chooses to have the order delivered to a different address.
• The customer can always enter the address manually, for example, using “c/o” or a company name. The suggestions are a helpful guide, not a requirement.
• It works with the keyboard (arrow keys, Enter, and Escape), with the mouse, and on mobile devices.
• The browser’s own autofill feature works as before.

When are no suggestions displayed?

• When the country selected at checkout is other than Denmark. In that case, the address field works exactly as before.
• When the customer has entered fewer than two characters.
• When there’s a typo in the street name, e.g., “Rådhusplasen.” Variations that sound the same, such as “Keld” and “Kjeld,” are recognized correctly.
• When the address is brand new. New addresses may be available the day after they are registered.
• When the address service at the Climate Data Agency is down. In that case, the customer simply enters the address as usual, and the checkout works as before.

For developers: address suggestions in your own theme

This section is for you if you’re building or maintaining a theme. The built-in themes use a shared component that Shoporama places on all store domains, and you can also use it in your own theme or in a copy of one of the themes. You’ll need to add the setting to the theme’s settings file, assign a country code to the country dropdown options, and load the component on the checkout address page. It will automatically detect the fields for the billing and shipping addresses. Code examples are available in the documentation for theme developers.

Frequently Asked Questions

Is there an extra charge for enabling address suggestions?

No. Address suggestions are part of the theme, and there is no additional charge.

How can I tell if a store is using one of your themes or a copy?

Go to Design → Theme and see which theme is marked as Active. If it’s Montana, MontanaB2B, Delaware, DelawareDK, California, or Alaska2 under Free Themes, you’ll have the field. If the active theme is listed under Custom Themes or Purchased Themes, the field won’t appear automatically. Email support@shoporama.dk if you’re unsure.

Will the customer see two lists at once if the browser also suggests addresses?

That can happen. If the customer has saved addresses in their browser, the browser’s own list may appear at the same time when what the customer types matches a saved address. Both lists work, and the customer simply selects from one of them.

A customer has selected the wrong address. Can I correct it on the order?

Yes. Open the order under Orders, correct the address, ZIP code, or city under Billing Address or Shipping Address, and click Save and Close.

The customer can’t find their new address. Can we add it?

No, the addresses come from the Danish Address Register, the official list of Danish addresses. Until the address is registered and searchable, the customer can simply enter it themselves, and the order will process as usual.

Where is the information the customer enters sent?

What the customer enters in the address field is sent directly from the customer’s browser to the Danish Climate Data Agency’s address service to generate suggestions. In addition to the text, only the information that a browser always sends—such as the IP address and the store’s domain—is included. Name, email, and the other fields in the checkout form are not sent, and the service does not set any cookies. Please mention the Climate Data Agency’s address service in your privacy policy, in the section where you describe who receives information about your customers.

Is the address ID from the address registry saved with the order?

No. The suggestions only fill in the address, ZIP code, and city fields, just as if the customer had entered them themselves. The order and shipping integrations receive the same address as always.

Can I enable this for multiple stores at once?

This setting applies to each individual store, so you’ll need to enable it separately for each store. If you have multiple stores, you can also use the REST API to set theme settings for stores using one of the themes listed above.

Will the checkout process slow down?

Not noticeably. The file is only fetched when address suggestions are enabled, and the browser retrieves it without delaying the display of the checkout page. The suggestions themselves are only fetched when the customer starts typing in the address field.

Can I see how many customers use the suggestions?

No, there are no statistics on how many customers select a suggestion and how many type the address themselves.