Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Shoporama Blog

Tips, guides and news about e-commerce and webshop operations

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Roller til dit team: bestem, hvem der må hvad i admin

Roller til dit team: bestem, hvem der må hvad i admin

Nu kan pakkeren, bogholderen, og webbureauet få hver sin rolle i admin. Du vælger mellem syv faste roller og giver kun adgang til refunderinger, eksport af kundedata, og...

| 12 min
Gaveindpakning og tilkøb i kurven: lette ekstra kroner til jul

Gift wrapping and add-ons in the cart: a little extra for Christmas

Black Friday and the holiday shopping season are just around the corner, and many orders are meant as gifts. Now you can offer gift wrapping, greeting cards, and delivery with...

| 5 min
Din webshop er hurtig. Er din kundeservice?

Your online store is fast. Is your customer service?

An online store can be technically fast and still feel slow if the customer has to wait for a response. See how Shoporama data, customer channels, AI, and people can be brought...

| 11 min
SEO på produktsider: Sådan finder og retter du de svage produkter

SEO on Product Pages: How to Identify and Fix Underperforming Products

With the new SEO status in the product overview, you can see which products are missing keywords, alt text, or a good Google title. Filter, sort, and fix the most important...

| 11 min
Plukkelisten er bygget om: scan varerne, print plukkesedlen

The picking list has been redesigned: scan the items, print the picking slip

The picking list has been completely redesigned. You can now scan items with a standard barcode scanner, print both a picking slip per order and a consolidated picking list for...

| 8 min
Hvad skal fragten koste? Sådan finder du svaret i din egen shop

How much should shipping cost? Here's how to find the answer in your own store

A new shipping rate can improve conversion by 21% and still generate less revenue. That’s why Shoporama’s A/B tests of shipping rates are based on contribution margin per...

| 12 min
Produktfiltrering er landet, og du bygger selv filteret

Product filtering is here, and you build the filter yourself

Product filtering is currently available in the Montana and MontanaB2B themes and can be added to your own theme. You can set up the filter yourself under Design → Filter and...

| 8 min
Nyhedsbrevs-tilmeldingen skal ikke altid poppe op

The newsletter sign-up form shouldn't always pop up

Your sign-up form no longer has to be a pop-up. Now you can copy it right where you want it to appear and run multiple different forms, each for its own list. Here are the five...

| 7 min
Verificeret Shoporama-shop: tryghedsmærket du ikke skal ansøge om

Verified Shoporama Store: The Trust Seal You Don't Have to Apply For

We have created a trust badge for Shoporama stores. No application and no annual renewal: seven requirements are automatically checked every night. Here’s what the badge...

| 3 min
Nu kan dit tilbud også stoppe på et antal

Now your offer can also stop at a certain number

A sale can now also end based on a quantity, not just a date. You specify how many units can be sold at the sale price, and when that number reaches zero, Shoporama...

| 9 min

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