Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

CNAME

A CNAME record is a DNS entry that points a domain or subdomain to another domain name rather than directly to an IP address.

What is a CNAME?

A CNAME (Canonical Name) record is a DNS record that allows a domain to point to another domain name. Instead of pointing directly to an IP address (like an A record), a CNAME points to a domain that itself has an A record.

CNAME in Practice

CNAME records are often used for subdomains. For example, www.minshop.dk might have a CNAME record that points to minshop.dk. The advantage is that if the IP address changes, you only need to update the A record in one place.

Note: A CNAME cannot be used on the root domain (apex domain). The root domain (e.g., minshop.dk without www) requires an A record or an ALIAS record.

How to Use Shoporama

Guides that demonstrate the concept in practice

DNS setup for your domain

Step-by-step guide to DNS setup so you can use your own domain with your Shoporama online store.

Move your shop to your own domain

Guide to moving your Shoporama online store to your own domain with DNS setup, SSL and domain validation.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary