Credit note
A credit note is a document that cancels or reduces a previously issued invoice, typically in connection with returned goods or price adjustments.
What is a credit note?
A credit note (also called a credit invoice) is an accounting document issued to cancel or reduce the amount of a previous invoice. The credit note refers to the original invoice and states the amount to be refunded or deducted.
When are credit notes used?
- Returns - when a customer returns an item
- Price adjustment - when a price is incorrectly invoiced
- Discount after the fact - when a discount is given after invoicing
- Partial refund - when only part of the order is refunded
In Shoporama, you can create credit notes directly from an order. The credit note is automatically synchronized with your accounting system (e.g. e-conomic) if the integration is set up.
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