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Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Order status

Order status indicates where in the process an order is, from received to shipped and delivered. It gives both merchant and customer an overview.

What is order status?

Order status is a marker that shows how far an order has progressed in the fulfillment process. Typical statuses include: received, confirmed, packed, shipped and delivered. Statuses help keep track of orders and communicate with the customer.

Order status in Shoporama

Shoporama has a flexible order status system. You can create your own statuses with custom names and colors. When the status of an order changes, the system can automatically send an email to the customer notifying them of the status change.

You can also filter and sort orders by status in the order list, making it easy to find orders waiting for processing, shipment or follow-up.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary