Search intent
Search intent is the purpose behind a user's search in Google. Understanding and matching search intent is crucial for ranking high and converting visitors into customers.
What is search intent?
Search intent refers to what the user actually wants to achieve with their search. Google tries to understand the intent behind each search term and display the most relevant results. If your content doesn’t match the search intent, you won’t rank—no matter how good your SEO work is otherwise.
The four types of search intent
- Informational: The user is seeking information. Examples: “what is dropshipping,” “how to choose running shoes,” “what is GDPR.” Google typically displays guides, articles, and FAQ pages.
- Navigational: The user is looking for a specific page or company. Examples: “Shoporama login,” “Zalando shoes,” “H&M stores.” Google displays the company’s website directly.
- Commercial (research): The user is considering a purchase and comparing options. Examples: “best running shoes 2026,” “Nike vs. Adidas running shoes,” “[product] review.” Google displays comparisons, reviews, and lists.
- Transactional: The user is ready to make a purchase. Examples: “buy Nike Air Max 90,” “Nike Air Max 90 price,” “cheap running shoes online.” Google displays product pages and Shopping ads.
Why is search intent important for SEO?
Google is extremely good at understanding search intent. If a user searches for “best running shoes” (commercial intent) and you show a pure product page (transactional), Google will prefer a comparison or guide—because it better matches what the user is actually looking for.
This means:
- Wrong content type = low ranking regardless of the number of backlinks or on-page SEO.
- Right content type = a chance to rank in the top 3 even without strong domain authority.
How to Identify Search Intent
- Search for yourself: Google your keyword and see what ranks in the top 10. If the top results are guides, the intent is informational. If they’re product pages, the intent is transactional.
- Analyze SERP features: Featured snippets and “People Also Ask” indicate informational intent. Shopping results indicate transactional intent.
- Look for modifiers: “What,” “how,” “guide” → informational. “Best,” “review,” “vs.” → commercial. “Buy,” “price,” “offer” → transactional.
Search Intent and Your Online Store
An online store should have content for all types of intent:
- Informational: Blog posts, guides, FAQ pages (e.g., “How to Choose the Right Mattress”).
- Commercial: Comparisons, “best of” lists, buying guides (e.g., “5 Best Mattresses for Side Sleepers”).
- Transactional: Product pages and category pages optimized for specific product searches.
In Shoporama, you can create articles and guides using the article system for informational and commercial content, while product pages and category pages cover transactional searches.
How to Use Shoporama
Guides that demonstrate the concept in practice
We know online marketing in Shoporama
We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.