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If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

The difference between description A and B

Explanation of the difference between description A and B on categories and landing pages in Shoporama.

Reading time: approx. 1-2 minutes
Shopejer

Each product in Shoporama has two description fields: Description A and Description B. They are used for different types of content and typically appear in different places on the product page.

Description A

Description A is the primary description. It is typically used for:

  • The main description of the product
  • Text that appears at the top of the product page
  • The short, selling text that catches the customer's attention

Description B

Description B is the secondary description. It is typically used for:

  • Technical specifications and details
  • Extra information that appears further down the page
  • Content for a separate tab on the product page

In your theme

In your Smarty theme, you get the descriptions with:

<{$product->getDescriptionA()}> <{$product->getDescriptionB()}>

Most themes show Description A as the main description and Description B in an extra tab or section.

Via CSV import

For CSV import, use the description_a and description_b columns to import text into the two fields.

Tip to use

Use Description A for the compelling, selling text and Description B for facts and specifications. This provides a great user experience where the customer can quickly get an overview and dive into the details.

Do you need help? Contact us at support@shoporama.dk.