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Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

All support articles

Language support in themes

Guide to using the translation feature in Shoporama themes with Smarty t-tags and language files.

Reading time: approx. 1-2 minutes
Developer

Shoporama has a built-in translation feature for themes. You mark text with Smarty <{t}> tags and the translations are handled automatically.

How to mark text for translation

Use <{t}> tags around text to be translated:

<{t}>Add to cart<{/t}> <{t}>See more<{/t}> <{t}>Price<{/t}>

Translate texts

  1. Go to Design → Translations in your admin
  2. All texts marked with <{t}> tags are shown here
  3. Enter the translation for each language
  4. Click Save

Active languages

Configure your active languages under Settings → Languages. Shoporama supports e.g:

  • Danish (da)
  • English (en)
  • German (de)
  • Swedish (sv)
  • Norwegian (no)

Product translations

Product titles and descriptions are translated directly on the product under the tab for that language. See also alternate tags for products in multiple languages.

Tip for translating

Use <{t}> tags consistently in your theme. Text without tags cannot be translated and always appears in the original language.

Do you need help? Contact us at support@shoporama.dk.

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