Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Dropshipping

Dropshipping is a business model where you sell products in your webshop without stocking them yourself. When a customer places an order, the order is forwarded to your supplier who packs and ships the product directly to the customer.

What is dropshipping?

In dropshipping, the online store owner acts as an intermediary between the customer and the supplier. You list products in your online store, market them, and handle customer service—but you never handle the physical products yourself. The supplier takes care of inventory, packing, and shipping.

This model is popular among entrepreneurs because it requires minimal startup capital and no investment in inventory. You don’t pay for the item until the customer has already paid you.

Advantages of dropshipping

  • Low startup capital: You don’t need to invest in inventory, so you can start an online store with very little capital. The only costs are your online store subscription and any marketing expenses.
  • No inventory risk: You don’t purchase the product until the customer has paid. There’s no risk of being stuck with unsold inventory that loses value.
  • Wide product selection: You can offer many products without worrying about storage space. It’s easy to test new products and remove those that don’t sell.
  • Flexibility: You can run your business from anywhere with an internet connection, since you don’t need access to a physical warehouse.
  • Scalability: Since the supplier handles the physical logistics, you can scale up without hiring warehouse staff or renting larger premises.

Disadvantages of dropshipping

  • Lower profit margins: Since you buy items individually (or in small quantities), your purchase prices are typically higher than when buying wholesale. This puts pressure on your profit margins.
  • Less control over delivery: You have no direct control over inventory status, packing time, shipping quality, or delivery time. If the supplier is slow, it affects your customer satisfaction.
  • Competition: Dropshipping products are often sold by many stores, since everyone has access to the same suppliers. This can drive prices down.
  • Customer service challenges: Complaints and returns can be difficult to handle because you have to coordinate between the customer and the supplier.
  • Supplier Dependency: If your supplier runs out of stock or goes out of business, you’ll be left without products. It’s wise to have backup suppliers.

Dropshipping on Shoporama

Shoporama is built to support dropshipping as a business model. Here are the key features:

Supplier Management

You can create and manage your suppliers directly in Shoporama. Each supplier can be linked to specific products, categories, or landing pages, so you have an overview of who supplies what.

Dropshipping Invoices

Shoporama has a dedicated invoice template for dropshipping. When an order is received, the system can generate an invoice specifically for your supplier with order details and the customer’s shipping address—ready to be forwarded.

Automatic inventory updates

You can keep your product prices and inventory status up to date via CSV import or API integration. Many suppliers offer data files that you can import regularly to ensure your products always display the correct price and availability.

Product feeds

Shoporama’s product feed system supports Google Shopping, PriceRunner, Partner-Ads, and multiple other channels, allowing you to market your dropshipping products widely.

How to Choose a Supplier

A reliable supplier is essential for success in dropshipping. Look for:

  • Delivery time: Suppliers with warehouses in Denmark or the EU ensure faster delivery than suppliers in China.
  • Product quality: Always order samples before you start selling a product.
  • Communication: A supplier with fast and reliable communication makes day-to-day operations easier.
  • Data files: Suppliers that offer automatic data exchange (CSV, API) save you from manual work.
  • Returns processing: Clarify return policies in advance so you know who bears the cost of returned items.

Tips for Success with Dropshipping

  • Choose a niche: Focus on a specific product category rather than selling everything under the sun. This gives you a better opportunity to differentiate yourself and build expertise.
  • Invest in marketing: Since you’re not competing on unique products, your marketing and branding are what set you apart. Use Google Ads, SEO, and social media strategically.
  • Write unique product descriptions: Don’t use the supplier’s standard text. Unique descriptions improve your SEO and provide customers with a better experience.
  • Test thoroughly: Order your own products and go through the entire purchasing experience—from order placement to delivery—before you start selling to customers.
  • Be honest about delivery times: If the supplier ships from abroad, clearly communicate the actual delivery time. This reduces complaints and negative reviews.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

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