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Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Webhook

A webhook is an automatic HTTP message sent from one system to another when a certain event occurs, for example when an order is created.

What is a webhook?

A webhook is a mechanism where a system automatically sends an HTTP POST message to a specified URL when a certain event occurs. It's a form of push notification between systems - unlike polling, where a system repeatedly asks for news.

Webhooks in e-commerce

In e-commerce, webhooks are typically used to integrate webshops with external systems. Examples:

  • New order → notify warehouse system or ERP
  • Payment received → update accounting system
  • Order shipped → send tracking info to customer
  • Stock changed → update product availability

Webhooks provide real-time integration without systems having to constantly check for changes.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary