Webhooks in Shoporama

Webhooks allow you to have Shoporama automatically send a message to an external service when something happens in your shop - for example, when a new order is created. Here we'll go through what webhooks are and how to set them up.

What are webhooks?

A webhook is an automatic notification that Shoporama sends to a URL you specify when a certain event occurs. Think of it as a "reverse API" - instead of you asking Shoporama "are there any new orders?", Shoporama tells you automatically.

Without webhooks: Your service asks Shoporama every 5 minutes: "Are there any new orders?" (unnecessary load)

With webhooks: Shoporama notifies you immediately when there is a new order (efficient and real-time)

Available webhook events

You can set up webhooks for the following events:

Create a webhook

1. Go to Settings (the gear)
2. Click on the three dots and select Webhooks
3. Click "Create new webhook"
4. Set the URL to receive the webhook data
5. Select the event you want to listen to
6. Click Save

Example of webhook payload

When an event is triggered, Shoporama sends an HTTP POST request to your URL with data in JSON format. Here's an example for order.created:

{ "event": "order.created", "order_id": 12345, "webshop_id": 5842, "timestamp": "2024-01-15T10:30:00+01:00" }

Your receiving service should respond with HTTP status 200 to confirm receipt.

Using webhooks

Typical uses of webhooks:

• Warehouse integration - send new orders automatically to the warehouse
• Slack/Teams notification - get notified of new orders in your channel
• Custom integration - synchronize orders with your own system
• Automation - trigger workflows in Zapier, Make or similar

Do you need help? Contact us at support@shoporama.dk.

Webhook at customer creation

In addition to order events, you can now also set up a webhook that fires when a new customer is created in your online store. Select the customer.created event when you create your webhook.

The payload contains customer information and can be used to synchronize customer data with external CRM systems, marketing platforms or other services.