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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

3D Secure on QuickPay

How to enable 3D Secure on QuickPay

Læsetid: ca. 1-2 minutter

In the fall of 2020, Nets is calling their customers to make sure they have activated 3D Secure. It is relatively easy to activate on Shoporama with Quickpay. Here is the recipe:

  1. Click on the gear in the top right corner.

  2. Click on Payment gateways.

  3. Click the pencil next to the payment method you want to enable 3D Secure on.

  4. In the "Payment methods" field, type 3d- in front. This means that instead of "credit card" you should write "3d-creditcard".

  5. Click "Save".

Remember: After changing the payment gateway settings, it is a good idea to check that it works again.

Additional information: QuickPay also has a description on their help pages. You can find it here.