Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Put a file in the root of your online store

Guide to uploading a file to the root of your Shoporama online shop - for example, verification files for Google.

Reading time: approx. 1-2 minutes
Developer

Sometimes you need to place a file in the root directory of your online store, such as a verification file for Google Search Console, an ads.txt file, or something similar. In Shoporama, you upload it through your theme.

Here’s how

  1. Go to Store in the left-hand menu
  2. Open the Design menu group
  3. Click on " Files"
  4. Upload your file. Once the file is uploaded, it can be accessed in the root directory of your online store at dinshop.dk/filename.txt
Filer-siden under Design i admin med en tabel over uploadede filer, deres offentlige URL'er, størrelse, og type samt upload-felt og valg af mappe.
On the Files page under Design, you can upload files to your online store and view their public URLs. A file in the Root Folder can be accessed directly at the root of dinshop.dk/filename.txt.

Note

The Files section is primarily intended for images and other media, but you can also upload small text and verification files here. The files must be small and must not be executable scripts.

Typical uses

  • Google Search Console, verification file (e.g., google1234abc.html)
  • ads.txt, for ad networks
  • apple-developer-merchantid, for Apple Pay verification
  • Other verification files, from various services

Alternative: Via SFTP

If you have SFTP access (Pro subscription), you can also upload files directly to the root directory using your SFTP client.

Need help? Contact us at support@shoporama.dk.