Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

All support articles

GLS error: No free function server

Explanation of the GLS 'No free function server' error - what it means and what you can do.

Reading time: approx. 1-2 minutes
Shopejer

The "No free function server" error comes from GLS and means that their server is overloaded and cannot process your request at this time.

GLS-fragtmetodens opsætning i Shoporama med servicekoder og GLS-indstillinger som DepositService, PrivateDelivery, og FlexDelivery
The GLS setup can be found under Delivery and Shipping Methods, where the GLS integration is configured with service codes and delivery settings.

What can you do?

  • Wait and try again — The error is temporary and is due to capacity issues at GLS. Try again in 5–10 minutes.
  • Check GLS’s service status — If the error persists for an extended period, there may be a major service disruption at GLS.
  • Contact GLS IT — If the problem persists, you can contact GLS IT at 76 33 12 35.

Tip

This error does not affect your orders. They are still waiting in the queue and will be processed as soon as the GLS server is available again.

Need help? Contact us at support@shoporama.dk.

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