DHL Parcel Shop

Shoporama supports DHL Parcel Shop as a shipping method. When a customer selects DHL Parcel Shop at checkout, a list of the nearest DHL ServicePoints is automatically displayed based on the customer’s address.

Setup

1. Go to Delivery → Shipping Methods in the admin panel
2. Create a new shipping method or edit an existing one
3. Select DHL as the package shop module
4. Specify the name, price, and any weight limit
5. Save the shipping method

Customer Experience

When the customer selects DHL Parcel Shop at checkout:

1. The customer enters their shipping address
2. Shoporama automatically finds the nearest DHL ServicePoints within 15 km
3. The customer sees a list of up to 15 pickup locations with addresses
4. The customer selects their preferred pickup location
5. The selected pickup location is saved as the delivery address for the order

Supported locations

Shoporama finds both DHL ServicePoints (staffed pickup locations) and DHL package lockers (automated lockers). The search automatically adapts to the country the customer selects as the delivery country.

Tracking

You can configure a tracking URL for the shipping method so that customers automatically receive a link to track their package. Use %ID% as a placeholder for the tracking number in the URL.

Notifications

You can set up automatic SMS or email notifications for the customer when the order status changes to "Ready for Pickup" or "Picked Up."