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Book a call

Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Payment window

A payment window is the interface where the customer enters their payment details to complete a purchase in an online store.

What is a payment window?

A payment window is the interface the customer encounters when paying in a webshop. Here you enter card details or select an alternative payment method such as MobilePay, Klarna or bank transfer. The payment window is provided by the payment gateway.

Types of payment windows

  • Hosted - the customer is sent to the payment provider's site
  • Embedded - payment fields are integrated directly into the checkout
  • Overlay/popup - the payment window appears as a popup above the webshop

Shoporama supports payment windows from multiple providers, including QuickPay, Stripe, Nets/Bambora and Adyen. The payment window is automatically customized with your online store logo and colors where possible.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary