Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

MobilePay Checkout

Guide to setting up MobilePay Checkout as a payment option in your Shoporama online shop.

Reading time: approx. {eight} minutes
Shopejer

MobilePay Checkout lets your customers pay quickly with MobilePay—without having to enter their address information manually. The integration works through QuickPay.

Requirements

1. Enable MobilePay Checkout in Shoporama

  1. Go to Payment Gateways in the admin panel
  2. Create a new gateway or edit an existing one
  3. Make sure "mobilepay" is listed under payment methods
  4. Check the box "Retrieve customer address from MobilePay/PayPal"
  5. Click Save
QuickPay-betalingsgateway i Shoporama-admin med feltet Betalingsmetoder markeret med rød ramme, udfyldt med 3d-creditcard og 3d-mobilepay
The payment methods are listed as a comma-separated list on the QuickPay gateway under Integrations and Payment Gateways. Here, the field is highlighted with a red border and contains "mobilepay."

2. Add a MobilePay button to your theme

You must add a button to your cart template (basket.html) that redirects the customer to MobilePay Checkout. The button must submit the variable ` invoice_address_selection ` via POST to ` /basket`:

<input type="submit" name="invoice_address_selection"
       value="Pay with MobilePay Checkout"
       class="btn btn-primary" />

Tip

You can check whether your store supports MobilePay Checkout using an if statement: <{if $webshop->hasInvoiceAddressSelection()}>. The button will then only appear when it is enabled.

3. MobilePay from other pages (optional)

You can also allow customers to go directly to MobilePay Checkout from pages other than the cart, such as the product page. Create a form that sends a POST request to /basket:

<form action="/basket" method="post">
  <input type="submit" name="invoice_address_selection"
         value="Quick payment with MobilePay" />
</form>

Important to know

Note

MobilePay Checkout fundamentally changes how order information is collected. Shoporama does not receive the customer’s address information until after payment is complete—and the information cannot be verified in advance. Therefore, be extra careful to ensure that customers’ information is valid.

Frequently Asked Questions

Why isn’t the phone number filled in automatically in MobilePay?

MobilePay no longer supports autofilling the phone number from the online store. The customer must enter their number manually the first time they pay with MobilePay from a computer. However, the number is stored in the browser’s cache for future use. When using a mobile device, the customer is redirected directly to the MobilePay app, where this feature is not applicable.

Read more: Phone number in MobilePay.

Need help with setup? Contact us at support@shoporama.dk.