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Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

CSV

CSV (Comma-Separated Values) is a simple file format for tabular data, often used for importing and exporting products, orders and customer data.

What is CSV?

CSV (Comma-Separated Values) is a text-based file format where data is organized in rows and columns, separated by commas or semi-colons. CSV files can be opened in spreadsheet programs like Excel and Google Sheets.

CSV in online shops

CSV is the most widely used format for bulk import and export of data in online stores:

  • Import products with prices, descriptions and images
  • Export orders for accounting or analysis
  • Update inventory and prices in bulk
  • Export customer lists for newsletters

In Shoporama, you can use CSV files to import and export products, orders, and customer data. Note that Shoporama uses semicolons as separators and UTF-8 as character encoding.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary