Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

CSV

CSV (Comma-Separated Values) is a simple file format for tabular data that is often used to import and export products, orders, and customer data.

What is CSV?

CSV (Comma-Separated Values) is a text-based file format where data is organized in rows and columns, separated by commas or semi-colons. CSV files can be opened in spreadsheet programs like Excel and Google Sheets.

CSV in online shops

CSV is the most widely used format for bulk import and export of data in online stores:

  • Import products with prices, descriptions and images
  • Export orders for accounting or analysis
  • Update inventory and prices in bulk
  • Export customer lists for newsletters

In Shoporama, you can use CSV files to import and export products, orders, and customer data. Note that Shoporama uses semicolons as separators and UTF-8 as character encoding.

How to Use Shoporama

Guides that demonstrate the concept in practice

Import products via CSV

Complete guide to importing products with a CSV file in Shoporama - including format, fields and tips.

Update prices via CSV import

Step-by-step guide to update prices on many products at once via CSV import in Shoporama. Incl. explanation of the...

Update stock with CSV file

Guide to updating inventory on many products via CSV import in Shoporama.

Export orders as CSV

Guide to exporting order data as CSV from Shoporama, with the option to filter by order number or date range.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary