Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Data Processor Agreement

A Data Processing Agreement (DPA) is a legal agreement between a data controller and a data processor on how personal data is processed and protected.

What is a Data Processing Agreement?

A Data Processing Agreement (DPA) is a legally binding agreement that governs how a data processor may process personal data on behalf of the data controller. The agreement is required by the GDPR when personal data is shared with third parties.

DPAs for Online Stores

As a web store owner, you are the data controller for your customers’ data. You must have data processing agreements with all third parties that process customer data, including:

  • Your online store platform (e.g., Shoporama)
  • Payment providers
  • Shipping companies
  • Newsletter services
  • Analytics tools

Shoporama provides a data processing agreement to all customers that covers the processing of personal data in connection with the operation of the online store.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary