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Book a call

Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Data Processor Agreement

A Data Processing Agreement (DPA) is a legal agreement between a data controller and a data processor on how personal data is processed and protected.

What is a data processing agreement?

A Data Processing Agreement (DPA) is a legally binding agreement that regulates how a data processor may process personal data on behalf of the data controller. The agreement is required by GDPR when personal data is shared with third parties.

DPA for webshops

As a webshop owner, you are the data controller for your customers' data. You must have data processing agreements with all third parties that process customer data, including

  • Your webshop platform (e.g. Shoporama)
  • Payment providers
  • Shipping companies
  • Newsletter services
  • Analytics tools

Shoporama provides all customers with a data processing agreement covering the processing of personal data in connection with the operation of the webshop.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary