Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Extrafelt

An extra field is a custom field that can be added to products, orders or customers to store information not covered by the standard fields.

What is a custom field?

A custom field is a field you define yourself to store information not covered by the platform’s standard fields. It gives you the flexibility to customize your online store to your specific needs.

Custom Fields in Shoporama

Shoporama supports custom fields on products. Custom fields can be used for:

  • Technical specifications (e.g., watts, weight, material)
  • Categorization for product feeds (e.g., Google Shopping category, PriceRunner category)
  • Supplier information (e.g., supplier name, purchase price)
  • User-defined data for display on the product page

Custom fields are created under product settings and can be displayed in the theme via Smarty templates. They are also included in product feeds if configured.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary