Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Parcel shop

A parcel shop is a delivery point where customers can pick up parcels, typically in a grocery store or kiosk. It is a popular delivery option in Danish e-commerce.

What is a package pickup location?

A package shop is a physical pickup location for packages, typically located in grocery stores, convenience stores, or gas stations. In Denmark, several shipping companies offer package shop delivery, including PostNord, GLS, DAO, and Bring.

Package Shops in Online Stores

Package shop delivery is the most popular delivery method in Danish e-commerce. Customers choose which package shop their package should be delivered to and pick it up at their convenience.

In Shoporama, the shipping modules automatically integrate with parcel shop networks. When the customer selects parcel shop delivery at checkout, they are shown a map with the nearest parcel shops based on their address.

How to Use Shoporama

Guides that demonstrate the concept in practice

Følg levering og pakkeshop-afhentning i Shoporama

Shoporama viser leveringsstatus direkte i ordrelisten, både for pakkeshop og levering til adressen. Se om pakken er...

Set up PostNord with parcel shop

Guide to setting up PostNord with parcel shop as a shipping option in your Shoporama online shop.

DHL Parcel Shop

Guide to setting up DHL parcel shop as a shipping method in Shoporama. Let customers choose the nearest DHL...

Set up GLS integration

Guide to setting up GLS integration in Shoporama so you can print GLS labels directly.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary