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Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

SFTP

SFTP (SSH File Transfer Protocol) is a secure protocol for transferring files between systems, often used for product feeds and data exchange.

What is SFTP?

SFTP (SSH File Transfer Protocol) is a secure protocol for transferring files over a network. Unlike regular FTP, all communication is encrypted, which protects data from eavesdropping. SFTP runs over SSH (port 22).

SFTP in e-commerce

SFTP is used in e-commerce for automated data exchange with partners and systems:

  • Product feeds to price comparison sites
  • Order exports to warehouse or ERP systems
  • Stock updates from suppliers
  • Invoices and credit notes to accounting systems

SFTP is the preferred alternative to FTP because it is secure by default and does not require additional certificates like FTPS.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary