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Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

SSL certificate

A Secure Sockets Layer (SSL) certificate encrypts the connection between the customer's browser and your webshop so that data such as payment information and personal data cannot be intercepted. It is a requirement for all webshops.

What is an SSL certificate?

SSL (and the newer version TLS - Transport Layer Security) is an encryption technology that ensures that data sent between the customer's browser and your online store is encrypted and cannot be read by third parties. When an SSL certificate is installed, your URL changes from http:// to https:// and the browser displays a padlock in the address bar.

Why is SSL important for webshops?

  • Protects customer data: Credit card details, passwords and personal data are encrypted during transfer.
  • Customer trust: The padlock and "https" signal that your shop is secure. Browsers actively warn if SSL is missing.
  • SEO factor: Google has confirmed that HTTPS is a ranking factor. Sites with SSL rank better than sites without.
  • PCI DSS requirements: If you handle payment card data, PCI DSS (Payment Card Industry Data Security Standard) requires encryption via SSL/TLS.
  • GDPR requirements: GDPR requires "appropriate technical measures" to protect personal data - SSL is one of the most basic.

Types of SSL certificates

  • DV (Domain Validated): Verifies that you own the domain. Fastest to issue and cheapest. Sufficient for most online shops.
  • OV (Organization Validated): Also verifies company identity. Provides extra trust for larger companies.
  • EV (Extended Validation): The most comprehensive verification. Previously shown with a green address bar, but modern browsers no longer show it visually different from DV/OV.
  • Wildcard: Covers all subdomains (*.dinshop.dk). Useful if you have multiple subdomains.

Let's Encrypt

Let's Encrypt is a free, automated certificate authority (CA) that issues DV certificates. It has become the standard for most online stores and hosting providers as it is automatically renewed every 90 days and costs nothing.

What happens without SSL?

  • Browsers display a "Not Secure" warning in the address bar, scaring customers away.
  • Chrome, Firefox and Safari block or warn against forms (login, checkout) on HTTP pages.
  • Google deprioritizes HTTP pages in search results.
  • Payment gateways require HTTPS - you can't set up payment at all without SSL.

SSL in Shoporama

All Shoporama webshops have an automatic SSL certificate included. It is set up automatically when the shop is created and is continuously renewed without you having to do anything. Your online store always runs on HTTPS with a valid certificate.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary