Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

How to switch between open and closed basket

Step-by-step guide to enable or disable open basket in your Shoporama online shop - and what you need to be aware of.

Reading time: approx. {eight} minutes
Shopejer

In Shoporama, you can choose whether your online store should use an open or closed shopping cart. Here’s a quick guide on how to change this setting.

First, read about the difference between an open and a closed shopping cart if you’re unsure which type is right for your online store.

How to change the setting

  1. Log in to your admin panel
  2. Click the gear icon (Settings)
  3. Click the Orders tab
  4. Check or uncheck the box next to "Keep the cart open until the order is paid"
  5. Click Save
Webshoppens ordreindstillinger med feltet 'Hold kurven åben indtil ordren er betalt' markeret med rød ramme
On the online store’s settings page, you’ll find the “Keep the cart open until the order is paid” option under the Orders tab. Check or uncheck the box to toggle between an open and closed cart.

Important: An open cart usually requires that your theme be customized for it. When you enable the open cart, you should check that the checkout page still works correctly. If it doesn’t, disable the open cart again and contact your theme designer to have the theme customized.

What happens when you switch?

The change takes effect immediately for new orders. Existing orders in the system are not affected.

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