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If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Google Shopping category ID on products

Guide to adding Google Shopping category IDs to products in Shoporama via extra fields.

Reading time: approx. 1-2 minutes
Shopejer

Google Shopping requires each product to have a Google Shopping category (google_product_category). In Shoporama, you can set this at product level via additional fields.

How to set the category ID

  1. Find the correct category ID in the Google product taxonomy
  2. Create an additional field on your product profile named google_shopping_category
  3. Fill in the category ID for each product (e.g. 1604 for t-shirts)

Via CSV import

You can import category IDs via CSV:

item_number;extra_fields PROD-001;google_shopping_category:1604 PROD-002;google_shopping_category:3032

Typical category IDs

Product typeCategory ID
Clothing & accessories166
Electronics222
Home & Garden536
Sports & Leisure988

Hints & Tips

Choose the most specific category. "Men's shirts" is better than "Clothing". It will show better in Google Shopping.

See also: Set up Google Shopping Feed.

Do you need help? Contact us at support@shoporama.dk.