Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

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Setting up OnPay

Step-by-step guide to setting up OnPay as a payment gateway on your Shoporama online store. Supports payment links, capture, refund and cancel.

Reading time: approx. 1-2 minutes
Shopejer

OnPay is a Danish payment gateway that allows your customers to pay with Dankort, Visa, MasterCard, MobilePay, and more. Here’s a guide to setting up OnPay on your Shoporama online store.

Step 1: Set up the payment gateway

  1. Log in to the Shoporama admin panel
  2. Go to Integrations → Payment Gateways in the left-hand menu
  3. Click Create Payment Gateway and select OnPay
Siden Tilføj betalingsgateway i Shoporama-admin med OnPay-kortet markeret med rød ramme blandt Stripe, Quickpay, PensoPay, og flere udbydere.
On the Add Payment Gateway page, select your provider. The OnPay card is highlighted with a red border; click it to set up the gateway.

Step 2: Connect to OnPay

Once the gateway is created, a link to connect to OnPay will appear. Follow the link and authorize access on the OnPay website.

Once you’ve granted access to Shoporama, you’re ready to accept payments via OnPay.

Features

Shoporama supports the following OnPay features:

  • Payment Links — Send payment links to customers
  • Capture — Process the payment from the order page in the admin panel
  • Refund — Refund orders in full or in part
  • Cancel — Cancel an authorization
  • Automatic capture — Automatically capture the payment when the order is shipped or picked up

Need help? Contact us at support@shoporama.dk.

Related articles

Setting up Nets Easy

Guide to setting up Nets Easy (Nexi) as a payment gateway on your Shoporama online shop.

Setting up PensoPay

Step-by-step guide to setting up PensoPay as a payment gateway on your Shoporama online shop.

Setting up QuickPay

Guide to setting up QuickPay as a payment gateway on your Shoporama online shop. Supports Dankort, MobilePay, Visa, Mastercard and many more.