Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Discount codes on a group of products

Guide to creating discount codes that only apply to a limited group of products in Shoporama.

Reading time: approx. {eight} minutes
Shopejer

You can create discount codes that apply only to specific products or categories. This allows you to run targeted campaigns without offering discounts on your entire product range.

Gavekort-oversigten i Shoporama admin med kolonnen 'Kun aktiv på', der binder rabatkoder til bestemte produkter og kategorier
The gift card overview under "Products" in Shoporama. The "Active Only On" column shows which products or categories each discount code is limited to.

How to create a category discount

  1. Go to Products → Gift Cards
  2. Click Create New Gift Card
  3. Enter the discount code, discount type (percentage or amount), and discount value
  4. Under " Restrictions," select the categories to which the discount applies
  5. Click Save

Restrictions

You can restrict discount codes in several ways:

  • Categories — the discount applies only to products in selected categories
  • Products — the discount applies only to specific products
  • Minimum order amount — the customer must spend a certain amount
  • Number of uses — the total number of times the code can be used
  • Expiration date — when the code expires

Example

You want to offer a 20% discount on all products in the “Winter Jackets” category:

  1. Create the discount code WINTER20
  2. Set the discount type to Percentage and the value to 20
  3. Select the “Winter Jackets” category under Restrictions
  4. Save — now the code gives a 20% discount, but only on winter jackets

Tip

See also our guide to creating a discount code for more information about the different discount types.

Need help? Contact us at support@shoporama.dk.