Book a call

Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Create a discount code

Complete guide to creating and managing discount codes in Shoporama - percentage discount, fixed amount, free shipping, restrictions and more.

Reading time: approx. {eight} minutes
Shopejer

Overview of vouchers

Vouchers are an effective marketing tool that motivates customers to shop. In Shoporama you can create flexible voucher codes with different types of discounts, restrictions and expiration dates.

Create a discount code

  1. Go to Marketing → Discount codes in the administration
  2. Click Create discount code
  3. Enter a code (or let the system generate automatically)
  4. Select discount type and settings (see below)
  5. Click Save

Discount types

You can choose between three types of discount, which can be combined:

  • Percentage discount - e.g. 10% discount on the entire order
  • Fixed amount - e.g. 50 kr discount
  • Free shipping - the shipping costs are removed

You can combine percentage discount or fixed amount with free shipping on the same code.

Restrictions

You can limit discount codes in several ways:

  • Number of times - limit the total number of times the code can be used. Leave the field blank for unlimited use
  • Once per customer - the customer can only use the code once (based on email address)
  • Minimum purchase - the code only works if the order is over a certain amount
  • Expiration date - set a date and time when the code expires
  • Specific categories - limit the code to products in specific categories
  • Specific products - limit the code to selected products

Advanced settings

  • Allow on promotional items - by default, the code cannot be used on items that are already discounted. Enable this option to allow it
  • Allow with promotions - choose if the code can be used with active promotions
  • Allow with loyalty points - choose if the code can be used with the customer's loyalty points
  • Save balance - if the code is for a fixed amount (e.g. 200 kr), the balance can be saved for the next purchase. Useful for gift card-like functionality
  • Public - make the code visible on your webshop (for general promotions)

Create multiple codes at once

You can create up to 1,000 unique codes at once:

  • Auto-generate - the system creates random codes
  • Upload file - upload a text file with one code per line

Codes created simultaneously are grouped in a batch that you can export as CSV.

Share a discount code

You can share a direct link that automatically activates the code in the customer's cart. The link has the format:

https://dinshop.dk/?voucher=DIN-KODE

The link can be found in the edit of the individual discount code.

Activation in checkout

For customers to be able to use discount codes, the feature must be enabled under Settings → Checkout → Activate discount codes. When enabled, a field will appear in the checkout where the customer can enter their code.

Do you need help? Contact us at support@shoporama.dk.

Activate discount code via URL

You can activate a discount code automatically by adding it as a URL parameter. When a customer visits your shop via a link with ?voucher=CODE, the discount code is automatically added to their cart.

Example:

https://dinshop.dk/?voucher=SOMMER20

This is useful for campaigns in newsletters, social media or affiliate links where the customer does not have to remember to enter the code themselves.