Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Shoporama Blog

Tips, guides and news about e-commerce and webshop operations

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Dine kunder kan snart shoppe via AI: Shoporama er klar til Googles nye protokol (UCP)

Dine kunder kan snart shoppe via AI: Shoporama er klar til Googles nye protokol (UCP)

Forestil dig, at en kunde beder sin AI-assistent om at finde og købe dine varer, uden nogensinde at besøge din webshop. Google har lanceret Universal Commerce Protocol (UCP),...

| 8 min
Nu kan dine kunder bytte i stedet for at returnere

Now your customers can exchange instead of return

A return is often simply a customer who received the wrong size. Now your customers can select “Exchange for something else” directly in the returns center, so they quickly get...

| 10 min
Nu kan dine kunder fortryde købet online

Nu kan dine kunder fortryde købet online

From June 19, 2026, online stores must offer digital undo. The feature is now built into Shoporama. The link in the order confirmation email works regardless of theme, and on...

| 5 min

Danish packaging producer responsibility: what to report and how Shoporama covers it

On October 1, 2025, the Danish Packaging Producer Responsibility came into force, and it affects virtually all webshops with Danish customers. You must register with DPA-System...

| 7 min

The WEEE directive for Danish webshops: requirements, categories and how to get started

If you sell electronics online, you are generally covered by the WEEE directive and must register with DPA-System, label the products correctly and report quantities annually....

| 6 min

EU Battery Regulation 2023/1542: what webshops need to know

The new EU Battery Regulation (2023/1542) replaces the old Battery Directive from 2006 and significantly tightens the requirements for anyone selling batteries or products with...

| 5 min

New promotion types: Amount-based discount and Combination discount

Shoporama has two new promotion types: amount-based discount , which is triggered when the basket reaches a certain amount, and combination discount , where buying one item...

| 9 min
Test din forside mod sig selv — split-test er live i Shoporama

Test your front page against itself - split testing is live in Shoporama

Split testing is now part of Shoporama. You can create multiple versions of your front page, category page or stylesheet, split traffic between them and see which one sells...

| 6 min
Nu kan du styre hele din webshop ved at chatte

Now you can control your entire webshop by chatting

You can now manage your Shoporama online store by chatting with Claude in Danish. Create discount codes, add menu items, pull sales figures and more than 100 other things -...

| 3 min
Planlæg Black Friday nu: Tilbud der tænder og slukker selv

Plan Black Friday now: Deals that turn themselves on and off

Plan your deals well in advance and let the system turn them on and off at the exact time. Set the start and end date, go home and wake up to a running Black Friday sale.

| 9 min

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