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Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

DMARC

DMARC (Domain-based Message Authentication) is an email authentication standard that protects against spoofing and phishing by combining SPF and DKIM.

What is DMARC?

DMARC (Domain-based Message Authentication, Reporting & Conformance) is a DNS-based standard that tells the recipient's mail server what to do with emails that fail SPF or DKIM checks. DMARC protects your domain from being abused for spam or phishing.

Why is DMARC important?

  • Prevents others from sending emails that look like they come from your domain
  • Improves the delivery rate of your legitimate emails
  • Provides reports on who is trying to send emails from your domain

DMARC is set up as a DNS TXT record and works together with SPF and DKIM. The three standards together provide the best protection for your email identity.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

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