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Book a call

Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

DNS

DNS (Domain Name System) translates domain names into IP addresses so browsers can find the right server when you visit a website.

What is DNS?

DNS (Domain Name System) is the internet's phone book. When you type a domain name in your browser (e.g. minshop.dk), the DNS system looks up the domain and finds the IP address where the server is located. Without DNS, we would remember IP addresses instead of domain names.

DNS records for webshops

When you connect a domain to your online shop, you need to set up DNS records with your domain provider. The main types are:

  • A-record - points the domain to an IP address
  • CNAME - points a subdomain to another domain
  • MX record - controls where emails to the domain are sent
  • TXT record - used for verification, SPF, DKIM and DMARC

DNS changes can take up to 24-48 hours to take effect (propagation), although it typically happens faster.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary