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Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Fulfillment

Fulfillment covers the entire process from receiving an order until it is packed, shipped and delivered to the customer.

What is fulfillment?

Fulfillment is the entire process from when a customer places an order until the goods are delivered. It includes order processing, pick and pack, shipping, tracking and possible return handling.

Fulfillment models

  • In-house - you handle warehousing and shipping yourself
  • 3PL - a third party handles warehousing and shipping for you
  • Dropshipping - the supplier ships directly to the customer

Efficient fulfillment is crucial for customer satisfaction. Fast delivery, correct shipments and easy returns management are key factors in keeping customers happy and driving repeat purchases.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary