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Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

GPSR

GPSR (General Product Safety Regulation) is an EU regulation that requires products sold online to have clear safety information and contact details.

What is GPSR?

GPSR (General Product Safety Regulation) is EU regulation 2023/988 that came into force in December 2024. The regulation requires all products sold to consumers in the EU to have clear safety information, including the name and contact details of the manufacturer and responsible person in the EU.

GPSR requirements for webshops

As a webshop owner, you must ensure that each product has the following information available:

  • Manufacturer's name and address
  • Contact details of the responsible person in the EU
  • Warnings and safety information
  • Product identification (image, barcode)

In Shoporama you can create Safety Profiles with manufacturer data and safety information and assign them to products. The information is automatically displayed on the product page.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

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