Book a call

Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Customer group

A customer group is a segmentation of customers that allows you to show different prices, discounts and content to different customer types.

What is a customer group?

A customer group is a way to divide customers into segments so that they can get different prices, discounts and experiences in the webshop. It is typically used to distinguish between B2B and B2C customers, VIP customers or resellers.

Customer groups in Shoporama

In Shoporama, you can create unlimited customer groups and assign them to individual customers. Each customer group can have:

  • Own prices on products and variants
  • Percentage discount on the entire range
  • Access to specific products or categories
  • Special payment and shipping methods

Customers are assigned a customer group via their customer profile in the administration. When they log in, they automatically see the prices for their customer group.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary