Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Rich snippets

Rich snippets are expanded search results in Google that display additional information—such as star ratings, price, inventory status, and product images—directly in the SERP. They significantly increase visibility and click-through rates compared to standard search results.

What are rich snippets?

Rich snippets (also known as rich results) are search results in Google that contain more information than the standard trio of title, URL, and meta description. They can display star ratings, prices, availability, images, FAQ sections, and more—right in the search result.

Rich snippets are automatically generated by Google when your online store includes structured data (schema.org markup) in its HTML code. You can’t guarantee that Google will display rich snippets, but proper markup significantly increases the likelihood.

Types of rich snippets for online stores

Product rich snippets

Displays product information directly in the search results:

  • Star ratings (aggregated rating)
  • Number of reviews
  • Price and currency
  • Availability (in stock / out of stock)
  • Product image

Review snippets

Displays stars and the number of reviews from customer reviews. One of the most visible and click-driving types of rich snippets.

FAQ rich snippets

Displays questions and answers directly in the search results. Gives you more space in the SERP and captures users with specific questions.

Breadcrumb rich snippets

Displays your site’s hierarchy (e.g., Home > Clothing > Men’s Jackets) in the search results instead of the plain URL. Provides the user with better context.

Sitelinks search box

Displays a search box directly in Google search results for your brand, so users can search your online store without visiting it first.

Why are rich snippets important?

  • Higher click-through rate (CTR): Rich snippets are more visually prominent than standard results. Studies show a 20–30% increase in CTR with star ratings in search results.
  • More qualified traffic: Users who can see price and availability in the search results have better expectations when they click—which leads to a lower bounce rate.
  • Competitive advantage: If your competitors don’t have rich snippets, you’ll stand out visually in the SERP.
  • More space in the SERP: FAQ snippets and other expanded results take up more visual space, pushing competitors down the page.

Rich Snippets in Shoporama

Shoporama automatically generates structured data (JSON-LD) for your product pages with:

  • Product schema: Product name, description, image, SKU, GTIN/MPN, brand
  • Offer schema: Price, currency, availability (InStock/OutOfStock), price validity period
  • AggregateRating: Average rating, best rating, and number of reviews from customer reviews
  • Review schema: Individual customer reviews with rating, author, and text

All of this is generated automatically—you don’t need to add code manually. Google crawls your page, finds the structured data, and can display rich snippets in search results.

Test your structured data

  • Google Rich Results Test: Test individual pages to see if Google can read your structured data correctly.
  • Google Search Console: See which rich results Google has found on your site and whether there are any errors or warnings.
  • Schema.org Validator: Verify that your JSON-LD markup is technically correct.

Best Practices

  • Collect customer reviews: Rich snippets with star ratings require actual reviews. Implement a system to encourage customers to review products.
  • Keep data up to date: Prices and inventory status in your structured data must match what’s displayed on the page. Google may penalize misleading data.
  • Use correct markup: Follow Google’s guidelines for structured data. Misuse (e.g., fake reviews) can lead to penalties.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary