Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

All support articles

Add a comment to a product in your cart

Learn how to add a comment field to products in the basket - for engraving, gift wrapping or other customer requests.

Reading time: approx. 1-2 minutes
Developer

Ønsker du at dine kunder kan lægge en kommentar på produktet, når det lægges i kurven? Det kan bruges til fx gravering, gaveindpakning, navnetryk eller andre kundeønsker.

Kodeeditoren i Shoporama-admin med fillisten for MBN-Delaware-temaet til venstre og HTML-koden for after_purchase.html åbnet til højre
I Kodeeditoren under Tema vælger du en temafil i listen til venstre og redigerer HTML-koden til højre. Her tilføjer du kommentarfeltet i produktside-templaten og kurv-templaten.

Tilføj kommentarfelt på produktsiden

Tilføj et input-felt i dit temas produktside (i formularen der lægger til kurv):

<input type="text" name="comment" placeholder="Evt. kommentar"/>

Feltet kan også laves som type="hidden", hvis kommentaren sættes automatisk og ikke skal vises for kunden.

Vis kommentaren i kurven

I dit temas kurv-template vises kommentaren med:

<{if $basket[i].comment}>
  <p><{$basket[i].comment|escape}></p>
<{/if}>

Kommentaren følger med ordren og vises i admin under ordredetaljer.

Har du brug for hjælp? Kontakt os på support@shoporama.dk.

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