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Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Add a comment to a product in your cart

Learn how to add a comment field to products in the basket - for engraving, gift wrapping or other customer requests.

Reading time: approx. 1-2 minutes
Developer

Do you want your customers to be able to leave a comment on the product when they add it to the basket? This can be used for engraving, gift wrapping, name printing or other customer requests.

Add a comment field on the product page

Add an input field in your theme's product page (in the add to cart form):

<input type="text" name="comment" placeholder="Any comment"/>

The field can also be made as type="hidden" if the comment is set automatically and should not be shown to the customer.

Show the comment in the cart

In your theme's basket template, the comment is shown with:

<{if $basket[i].comment}> <p><{$basket[i].comment|escape}></p> <{/if}>

The comment is included with the order and is shown in admin under order details.

Do you need help? Contact us at support@shoporama.dk.