Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Redirects when moving shop

Guide to setting up redirects when moving your shop to Shoporama to preserve SEO value.

Reading time: approx. {eight} minutes
Shopejer

When you migrate your online store from another platform to Shoporama, your products and categories will likely have new URLs. It’s important to set up redirects so that visitors and search engines can find the correct pages.

Why are redirects important?

There are two main reasons to set up redirects:

  1. User experience — visitors coming from old links won’t see a 404 error page
  2. SEO — you preserve the “link juice” (SEO value) from inbound links to your old store

Prioritize your redirects

In an ideal world, you’d create a redirect for all your old URLs. But if time is limited, we recommend focusing on:

  • The homepage — especially if it has an unusual URL (e.g., /shop/frontpage.html)
  • Your 10–20 most important categories
  • Your 10–20 most important products
  • All pages with known inbound links (check Google Search Console)

Set up redirects in Shoporama

Read our detailed guide on how to create redirects in Shoporama, including how to use regular expressions to handle multiple URLs at once.

Redirects-oversigten i Shoporama admin med kolonnerne Fra, Til, Regex, Args, og Brugt samt knapperne Importer, Eksporter, og Opret ny
The Redirects page is located under the Webshop menu and displays all your redirects with From and To URLs. From here, you can import, export, and create new redirects when you migrate your store to Shoporama.

After the migration

During the first few weeks after the migration, you should keep an eye out for:

  • 404 errors in Shoporama — in your dashboard, there’s a link to “View your 404 errors here”
  • Google Search Console — check for crawl errors and pages that can’t be found

Create redirects on an ongoing basis for any URLs you may have overlooked. It’s completely normal to discover new ones in the first few weeks.

Tip

Use Shoporama’s guide to redirects and guide to maintaining Google rankings for a comprehensive migration strategy.

Need help with the migration? Contact us at support@shoporama.dk.

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