Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

B2B webshop

Shoporama now offers a full-featured B2B solution: a login-based store, customer group pricing, volume discounts, company accounts with roles, VIES-validated reverse charge, and quick reordering.

Read more about it

Yes, Shoporama can be used for B2B. The platform now offers full B2B functionality: a login-based store with prices excluding VAT, customer group pricing, volume discounts, corporate accounts, VIES-validated reverse charge, quick reordering, and invoice purchases.

What is a B2B online store?

A B2B online store sells to businesses rather than individuals. Business customers have different needs than consumers: they want to see prices excluding sales tax, have their own negotiated prices, buy in bulk, pay by invoice, and often have multiple buyers on the same account. A good B2B solution must be able to handle all of this without making day-to-day operations difficult for either the customer or the store.

Shoporama is now a full-fledged B2B platform

Previously, Shoporama was primarily a B2C platform. That is no longer the case. Shoporama now has built-in B2B functionality, so you can run a purely business-to-business store or combine B2B and B2C in the same shop. Below, we’ll walk you through the most important features.

Login-based store with prices excluding VAT

With the B2B theme, you can make the store login-based: only logged-in customers see the product selection and prices, while guests are directed to a login page. This is ideal when prices and products should only be visible to authorized resellers. Prices are displayed excluding VAT, as business customers expect, and a VAT toggle allows customers to switch between prices excluding and including VAT with a single click.

Customer Groups with Their Own Prices

Divide your customers into customer groups—for example, “Reseller,” “Gold Customer,” or “Major Customer”—and assign each group its own prices:

Redigering af kundegruppen Erhverv (B2B) med 15 procent generel rabat, mindste ordreværdi på 1.000 kr., og brand-adgang
The Business (B2B) customer group with a 15 percent general discount, a minimum order value of 1,000 DKK, and controlled access to the brands the group is allowed to view and purchase.
  • General discount per group —for example, 15 percent for all resellers.
  • Fixed special prices per product —an agreed-upon price for selected items that takes precedence over the general discount.
  • Volume discounts (tiered pricing) —decreasing price per unit, for example, 100 kr. for 1 item and 90 kr. for 50 items. The correct tiered price is selected automatically.
  • Brand access per group — control which brands a group can view and purchase. Items from brands the group does not have access to are hidden and cannot be added to the cart.

Company accounts with multiple users and roles

A business customer is rarely just one person. With company accounts, multiple employees can be associated with the same company, each with their own role (company administrator or member). The company administrator can add colleagues, manage roles, and even log in as an employee to provide assistance. The company’s identity (CVR, EAN, address) and prices are automatically applied to members, ensuring everyone purchases under the correct terms.

Brugerlisten på firmakontoen med to brugere, hvor Morten Kaffegaard er administrator og Louise Hansen har ordrehåndtering
The company administrator adds colleagues to the company account and assigns permissions such as administrator, order management, or supplier. Here, Morten has full administrator access, while Louise can only manage orders.

VIES-validated reverse charge

If you sell to other EU countries, VAT is automatically handled correctly. When a customer provides a valid VAT number, it is validated against the EU’s VIES database, and the transaction is processed excluding VAT (reverse charge). VAT is only excluded for a confirmed number, so you’ll never be liable for VAT on an invalid VAT number.

Quick Reorder

Business customers often reorder the same items. With quick ordering, customers can search for items by SKU, EAN, or name, add multiple items to the cart at once, upload a file with item codes and quantities, or reorder directly from a previous order. Each order confirmation can even include a reorder file, so the next purchase takes just seconds.

Invoice Purchases and Minimum Order Value

Offer payment by invoice to your business customers. The invoice is automatically generated as a PDF and attached to the order email. You can also set a minimum order value—either per store or per customer group—so that small orders don’t unnecessarily strain inventory.

Faktura-sektionen i webshop-indstillingerne med feltet Tilføj automatisk faktura og kreditnota som pdf til mails fremhævet
In the online store’s invoice settings, you can enable automatic attachment of invoices and credit memos as PDFs to order emails. In the same section, you can set the invoice text and payment terms.

Is Shoporama the right choice for your B2B business?

Yes, if you: sell to businesses, want a closed reseller store, need customer-specific prices and volume discounts, or want to combine B2B and B2C in the same store.

Would you like a no-obligation chat about your setup? Contact us, and we’ll help you get started.

B2B Features in Shoporama

B2B FeatureShoporama
Login-based storeYes
Prices exclude VAT and VAT adjustmentsYes
Customer groupsYes
Customer-specific pricesYes
Volume discounts (tiered pricing)Yes
Brand access per customer groupYes
Company accounts with multiple users and rolesYes
VIES-validated reverse chargeYes
Quick reorder (SKU/EAN, CSV, history)Yes
Invoice purchasesYes
Minimum order value (per store and group)Yes
Approval workflow for purchasesIn progress

Frequently Asked Questions

Can Shoporama be used for B2B?

Yes. Shoporama now has full B2B functionality: login-based store, customer group pricing, volume discounts, corporate accounts, VIES-validated reverse charge, quick reordering, and invoice purchases.

Can I offer different prices to different customers?

Yes. You create customer groups and assign each group its own discount, fixed special prices per product, or volume discounts. Logged-in customers automatically see their own prices.

Can I restrict access to the store so that only resellers see the prices?

Yes. With the B2B theme, the store is login-based. Guests see a login page, and only approved customers can view the product selection and prices.

Does Shoporama handle VAT correctly for EU sales?

Yes. When a customer provides a valid VAT number, it is validated against the EU’s VIES database, and the transaction is processed excluding VAT (reverse charge). VAT is only removed if the number is confirmed.

Can multiple employees be on the same company account?

Yes. Multiple users can be associated with the same company, each with their own role. The company administrator adds colleagues and manages roles directly from the store.

Can customers pay by invoice?

Yes. You can offer invoice purchases, and the invoice is automatically generated as a PDF and attached to the order email.

Can I sell both B2B and B2C in the same store?

Yes. The B2B features are data-driven. Customers without a customer group shop as regular consumers, while group customers receive their B2B prices.

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The content on this page is for general information only and does not constitute legal, financial or other professional advice. The prices and calculation examples are indicative and based on publicly available information. Prices, fees and terms are subject to change. We recommend that you verify current prices with the provider in question and seek professional advice for specific legal or accounting questions. If you find an error, please contact us at support@shoporama.dk.