Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Cookie consent

Cookie consent is the legal requirement to obtain the user's consent before placing non-essential cookies on their device.

What is cookie consent?

Cookie consent is the requirement that a website must obtain the user’s active consent before it may set cookies that are not strictly necessary for the site’s functionality. This requirement stems from the EU’s ePrivacy Directive and the GDPR.

Cookie Categories

  • Essential cookies – do not require consent (e.g., shopping cart, login)
  • Statistical cookies – require consent (e.g., Google Analytics)
  • Marketing cookies – require consent (e.g., Facebook Pixel, Google Ads)

Shoporama includes a built-in cookie consent solution that displays a cookie banner to new visitors. The solution supports Google Consent Mode v2, which informs Google services of the user’s consent choices.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary