What cookies does Shoporama set?
A complete overview of the cookies set by a Shoporama online store: name, purpose, and duration. Use this list as the basis for your cookie policy.
Here is an overview of the cookies that a Shoporama online store may set. Use this list when drafting or updating your cookie and privacy policy. Some cookies are set on every visit, while others are set only when a specific feature is in use.
Essential and Functional Cookies
These cookies are necessary for the store to function and do not require consent:
| Cookie | Purpose | Lifetime |
|---|---|---|
| PHPSESSID | Session ID that tracks the customer’s visit, including the shopping cart and checkout | Until the browser is closed |
| basket | Remembers the customer’s shopping cart so it doesn’t disappear between visits | 4 days |
| customer_token | Keeps the customer logged into their account | 90 days |
| unpaid_order_id | Remembers an unpaid order so the customer can resume payment | 7 days |
| shoporama_consent | Stores the customer’s cookie consent with a timestamp | 1 year |
| st | Remembers which variant the customer is viewing if the store is running a split test on the theme | 7 days |
| pb_v | Remembers which variant the customer sees if the store is running a split test on pages from the Page Designer | 30 days |
| np_closed_[id] | Remembers that the customer has closed the newsletter pop-up so it doesn’t appear again | Set per pop-up |
| b2b_admin_token | B2B stores only: used when a company administrator temporarily logs in as another user within the company | 7 days |
| accept_cookies | Older themes with a built-in cookie banner only: stores whether the customer has accepted or rejected cookies | 180 days |
Campaign cookies
These cookies are set only when the customer arrives at the store via a specific link and are used to link orders to the correct campaign:
| Cookie | Purpose | Lifetime |
|---|---|---|
| nl_cid and nl_sid | Links visits and purchases to a newsletter sent from Shoporama’s newsletter system | 30 days |
| mc_cid and mc_eid | Links visits and purchases to a Mailchimp campaign when the customer clicks a link in the campaign | 30 days |
| pa_partnerid and pacid | Affiliate tracking when the customer arrives via a Partner Ads link | 40 days |
Tracking cookies for server-side tracking
If you have enabled Shoporama’s built-in tracking, the following are also set:
| Cookie | Purpose | Lifetime |
|---|---|---|
| cFPID | First-party ID used by Shoporama’s tracking infrastructure to recognize the browser across visits | 2 years |
| FPID | First-party ID set by the tracking server. Cannot be read by JavaScript and is therefore protected against misuse | Set by the tracking server |
Third-party cookies
In addition to Shoporama’s own cookies, your enabled tracking tools set their own cookies. The most common ones are:
- Google Analytics: _ga and _gid
- Meta (Facebook): _fbp and _fbc
- Google Ads: _gcl_au
- Microsoft Ads: _uetsid and _uetvid
- TikTok: _ttp
Third-party cookies are used for statistics and marketing and therefore require the customer’s consent before they can be set.
Essential cookies vs. tracking cookies
Cookies that are technically necessary for the online store (shopping cart, login, payment) may be set without consent. All cookies for analytics and marketing, however, require active consent from the customer before they can be set. Shoporama’s free cookie consent app handles this automatically: It blocks tracking cookies until the customer has given consent and categorizes them as analytics or marketing. Read more in “Cookie Consent and Consent Mode v2” and about the legal requirements in the GDPR and cookie regulations for your online store.
Tip
Keep your cookie policy up to date with all the cookies your store sets. This applies to both Shoporama’s own cookies from this list and third-party cookies from the integrations you’ve enabled.
Frequently Asked Questions
Do I need to list all cookies in my cookie policy?
Yes. Your policy must describe which cookies the store sets, their purpose, and their lifespan. Use this overview as a starting point, and add cookies from your own integrations and tracking tools.
Why can’t I see all cookies in my own browser?
Many of them are only set in specific situations, such as when a customer logs in, closes a newsletter pop-up, arrives via a campaign link, or when the store runs an A/B test.
Does Shoporama set tracking cookies without consent?
The cookie consent app blocks analytics and marketing cookies in the browser until the customer has given consent. Necessary and functional cookies are always set, as the store cannot function otherwise.
How long is the customer’s consent stored?
Consent is stored in the `shoporama_consent` cookie with a timestamp and is valid for up to 12 months. After that, the customer is asked to confirm their consent again.
I use Cookiebot. Can I still use this list?
Yes. The list applies regardless of which consent solution you use. External solutions are inserted via HTML fields, and cookies from this overview must still be listed in your policy.
Need help? Contact us at support@shoporama.dk.
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