Book a call

Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Move your shop to your own domain

Guide to moving your Shoporama online store to your own domain with DNS setup, SSL and domain validation.

Reading time: approx. {eight} minutes
Shopejer

Overview of Shoporama

When you create an online store on Shoporama, you automatically get an address like dinshop.shoporama.dk. However, to give your store a professional look, you should add your own domain - for example www.dinshop.dk.

Step 1: Buy a domain

If you don't already have a domain, you can buy one from a domain provider such as one.com, Simply.com, Dandomain or GratisDNS. Choose a short, memorable domain name that suits your business.

Step 2: Set up DNS records

With your domain provider, set up the following DNS records so that the domain points to Shoporama's server:

Host Type Value
dinshop.dk A 91.223.235.80
*.dinshop.dk CNAME dinshop.dk

Important: DNS changes can take up to 24-48 hours to take effect, although it typically happens faster.

Step 3: Connect the domain in Shoporama

  1. Log in to your Shoporama administration
  2. Go to Settings → Domain
  3. Enter your domain in the Primary domain field (e.g. dinshop.dk)
  4. Click Test primary domain to verify that DNS is set up correctly
  5. Save the settings

Step 4: Order a free SSL certificate

Once the domain is connected and DNS is correct, you can order a free SSL certificate directly from the domain settings. SSL ensures that your webshop runs over HTTPS, which is important for:

  • Secure data transmission (especially for payments)
  • Better SEO ranking in Google
  • Customer trust (padlock icon in the browser)

Extra domains

You can connect multiple domains to the same online shop under Settings → Domain. Enter one domain per line in the Additional domains field. All additional domains will automatically redirect to your primary domain.

Troubleshooting

  • Domain test fails: Wait up to 48 hours after DNS change. Check that the A record points to 91.223.235.80
  • "Domain is already in use": The domain is associated with another online store. Contact support@shoporama.dk for help
  • SSL not working: Make sure the domain is pointing correctly to Shoporama's server and that the SSL certificate is ordered

Do you need help? Contact us at support@shoporama.dk.