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Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

SMTP

SMTP (Simple Mail Transfer Protocol) is the protocol used to send emails. An SMTP server handles the sending of emails from webshops.

What is SMTP?

SMTP (Simple Mail Transfer Protocol) is the standard protocol used to send emails over the internet. When your online shop sends order confirmations, shipping emails or newsletters, it is done via an SMTP server.

SMTP in online shops

To ensure that your webshop emails reach your customers' inboxes (and don't end up in spam), it's important to use a reliable SMTP solution. This includes properly setting up DNS records such as SPF, DKIM and DMARC.

Shoporama handles email sending automatically, but you can also set up your own SMTP server or use third-party mail services for greater control over delivery rates.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

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