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Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Export customers who have purchased a specific product

Guide to export a list of customers who have purchased a specific product and send them an email.

Reading time: approx. 1-2 minutes
Shopejer

You can export a list of customers who have purchased a specific product. This is useful for targeted communication, product updates or recalls.

Method 1: Export as CSV

  1. Go to Orders in your admin
  2. Use the search bar to find orders that contain the product in question
  3. Click Export to download a CSV file with all matching orders
  4. In the CSV file you will find customer names, email addresses and order data

Method 2: Send directly

You can also send an email directly to buyers of a product from the product page without exporting first.

Use in email marketing

The exported CSV file can be imported in:

Do you need help? Contact us at support@shoporama.dk.