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If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Need help?

In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.

If you can't find the answer in an article here, feel free to send us a support request.

All ancillary items

Browse all our articles

App Store

Learn how to use Shoporama's App Store to extend the functionality of your online store with apps from Shoporama and third-party developers.

Shopejer

Mollie payment gateway

Learn how to set up Mollie as a payment gateway in Shoporama. Mollie supports iDEAL, credit cards, Klarna, PayPal, Apple Pay, Bancontact and many more payment methods.

Shopejer

Product reviews

Learn how to use product reviews in Shoporama. Collect customer reviews automatically, moderate them and display star ratings on your product pages.

Shopejer

Bundles (Bundles)

Learn how to create bundles in Shoporama so you can sell multiple products as one package with automatic inventory tracking.

Shopejer

Product labels

Learn how to use product labels in Shoporama to organize and categorize your products with color-coded labels.

Shopejer

Extended fields

Learn how to use Shoporama extended fields to add extra content to your products, categories and pages - defined by your theme.

Shopejer Developer

Warehouse locations

Learn how to organize your inventory across multiple locations in Shoporama.

Shopejer

Morningscore integration

Learn how to use the Morningscore integration in Shoporama to track your keyword rankings, backlinks and SEO tasks.

Shopejer

AI assistant in the text editor

Learn how to use Shoporama's built-in AI assistant to generate product texts, image descriptions and text suggestions.

Shopejer

Cookie consent and GDPR

Guide to cookie consent and GDPR in Shoporama, including Google Consent Mode v2, cookie categories and revoking consent.

Shopejer

Order list and inventory management

Learn how to use the Shoporama order list to keep track of inventory, generate shopping lists and receive goods efficiently.

Shopejer

PDF invoice on orders

Learn how to enable and customize automatic PDF invoices on orders in your Shoporama online store.

Shopejer

Import products from Shopify

Guide to importing products, variants, categories, and images from Shopify to Shoporama via CSV file.

Shopejer

Import products from DanDomain

Guide to importing products, categories, variants and images from DanDomain to Shoporama via XML export.

Shopejer

Brevo integration (email marketing)

Guide to setting up Brevo (formerly Sendinblue) as an email marketing platform in Shoporama with automatic synchronization of newsletter subscribers and order data.

Shopejer

HeyLoyalty integration

Guide to setting up HeyLoyalty in Shoporama for email marketing with automatic synchronization of subscribers and order data.

Shopejer

OAuth - give apps access to your webshop

Learn how OAuth works in Shoporama. Give third-party apps secure access to your online store without sharing your password.

Developer

Zero searches and search analytics

Learn how to use Shoporama's search analytics to find searches without results and optimize your online store.

Shopejer

Pick list

Guide to Shoporama's pick list. Pick and pack orders efficiently with barcode scanning, batch management and mobile-friendly interface.

Shopejer

Age verification on products

Guide to setting up age verification on products in Shoporama. Set the age requirement to 16 or 18 years and let the payment gateway handle the verification.

Shopejer

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