Need help?
In addition to our support articles here, we also recommend searching for help in our help forum on Facebook, where a lot of our helpful customers and partners may be able to help you.
If you can't find the answer in an article here, feel free to send us a support request.
All ancillary items
Browse all our articles
See your revenue
Guide to viewing your revenue in Shoporama - both on the front page, via the detailed revenue statistics with graphs, and via order export.
Log in with SFTP
Guide to logging in to your Shoporama online store with SFTP so you can edit your theme.
Translate and customize texts in your webshop
Customize all text in your online store's theme—from buttons to checkout and emails—under Design → Text, and see how it aligns with the translations into your country's languages. Includes CSV import and developer documentation.
Phone number in MobilePay
Why the phone number is not pre-filled in MobilePay and what the customer can do.
Hreflang and Multilingual Online Stores
How Shoporama sets `hreflang`, `x-default`, and `html lang` for your countries, what happens to untranslated pages, and how to manage your own `hreflang` tags and separate online stores.
Product overviews
Shoporama product overview guide: Search, filter, sort and mass edit your products efficiently from the product list.
Edit product
Guide to the Product Edit Page in Shoporama: the top section with "Edit," Inventory, and Sales Statistics; how to customize the page with tabs and hidden cards; and all cards in the order they appear: General, Images, Categories, Labels, Inventory, Variants, Discounts, Bundles, SEO, product feeds, fields, theme settings, search, related products, files, subscription, legal, sales tax, customs, environmental data, and price monitoring.
Order queue
Guide to the order queue in Shoporama. See the status of automatic order actions such as capture, invoicing and stock pull, and learn how to manage the queue.
Order labels
Guide to order labels in Shoporama. Create color-coded labels to organize and categorize your orders and set up automatic allocation based on customer or order type.
Suppliers in Shoporama
Guide to suppliers in Shoporama: create and manage suppliers, associate them with products, use the order list, statistics and dropshipping feature.
Brands and brands in Shoporama
Guide to brands and brands in Shoporama: create brands, upload logos, link to brand pages, use in filtering, Google Shopping and statistics.
Countries and Currency: Delivery Countries, Sales Tax, and Shipping
Set up delivery countries under Delivery → Countries with VAT rates, VAT zones, shipping options, and free shipping, and see how they relate to Webstore → Countries and Currency per Country.
Menus and navigation
Learn how to create and edit menus in your online store. This guide covers menu item types, hierarchy, placements, drag-and-drop sorting, and how to manage top, dropdown, mega, and footer menus in the Montana theme.
Conversion rate - understand and improve your stats
Understand what your conversion rate means and how to use the statistics page in Shoporama to track your progress over time.
Customer statistics - understand your customers' behavior
The Customer Statistics page in Shoporama gives you an overview of return rates, customer segments and your most valuable customers.
Warehouse statistics - overview of your warehouse
Stock statistics give you a complete overview of your stock situation - from tied up capital in dead stock to products that are running low.
Pages
Learn how to create, edit, set to offline, and delete static pages such as "About Us," "Terms and Conditions," and "Contact" in Shoporama.
Manage your orders in Shoporama
Guide to managing orders in Shoporama - from receiving to shipping and status updates.
Cost of Goods Sold & Profitability: Understand your online store's break-even point
Cost of Sales & Profit gives you an overview of your profit margin per month. Learn how to use the numbers to make better decisions on pricing, purchasing and assortment.
ABC analysis: Find out which products make you money
Learn how to use ABC analysis to prioritize your assortment, optimize your inventory and focus on the products that actually drive your business.
Showing 221–240 of 403 Articles